![]() Just more than a fifth (22%) of the survey group said that they are comfortable waiting two weeks for purchases to be delivered. A fourth of the group (25%) said that they feel frustrated about the wait times and think that businesses should factor in delays for their purchase orders. More than half (52%) of the Americans surveyed said that they understand the delays, but are frustrated that they are happening. Supply Chain Challenges Are Making Customers Increasingly Frustratedĭelayed deliveries and unavailable products are raising the ire of many customers. “This season will create enormous new pressures on the supply chain as it struggles to claw out of the shortage situation created by the pandemic.” “The holidays are fast approaching, but supply chain challenges are dragging on,” said Steve Flagg, CEO and founder of Supplyframe. This new research is based on an October 2021 survey of more than 1,000 Americans ages 18 and older conducted by Propeller Research on behalf of Suppyframe. That may be at least in part because more than a third (35%) of the group said that they have personally experienced order delays in the past year for products that rely on electronics. More than three-fourths (79%) of Americans said that they have already begun shopping or plan to do so before Black Friday. New research from Supplyframe indicates that most Americans (64%) are planning to get an early jump on holiday shopping this year in hopes of beating possible shipping or other supply chain constraints. PLUS+ subscriptions start as low as $129/year*. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2010. To upgrade your subscription account, please contact customer service at:Įmail: Phone: 1-80 (1-50 x294 outside USA) To access our premium content, you need to upgrade your subscription to our PLUS+ status. Our records show that you are currently receiving a free subscription to Supply Chain Management Review magazine, or your subscription has expired. Need to access our premium PLUS+ Content? ![]() * Prices higher for subscriptions outside the USA. That's less than $0.36 per day for access to information that you can use year-round to better manage your entire global supply chain.įor assistance with your PLUS+ subscription, contact customer service. PLUS+ subscriptions start as low as $109/year*. Add convenient weekly and monthly email newsletters to your subscription to keep your finger on the pulse of the industry. Every article, every chart and every table as it appeared in the magazine for all archive issues back to 2009. Delivered by email faster than printed issues. Searchable replicas of each magazine issue. ![]()
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